FAQs

Our FAQ page is designed to provide quick and clear answers to your most common questions. Whether you're looking for information on our services, policies, or products, you'll find helpful insights right here.

What services does Warrior Service Company provide? 

Warrior Service Company offers comprehensive mobility solutions, including the sale, installation, and maintenance of mobility equipment such as stairlifts, vehicle lifts, scooters, power chairs, and home modifications for improved accessibility.

Who are the primary clients of Warrior Service Company?

We primarily serve veterans, individuals with disabilities, and seniors who require assistance to enhance mobility and independence.

Do you provide service and repair for mobility equipment?

Yes, we provide routine maintenance and emergency repair services for all types of mobility equipment, ensuring your devices are always safe and functional.

How can I schedule a service appointment?

You can schedule a service appointment by calling us directly or filling out the contact form on our website. Our team will get back to you promptly to confirm your appointment.

Are your products covered by insurance or VA benefits? 

Many of our products are eligible for coverage through insurance or VA benefits. We can assist you in navigating the paperwork and processes to ensure you get the support you need.

What areas do you serve?

Warrior Service Company serves clients across the United States, focusing on providing personalized service to those needing mobility solutions.

Can I get a free consultation for my mobility needs?

Yes, we offer free consultations to assess your mobility needs and recommend the best solutions tailored to your specific requirements.

What types of stairlifts do you offer?

We offer a variety of stairlifts, including straight, curved, and outdoor models, all designed to fit your home and improve accessibility.

How do I know which mobility device is suitable for me?

Our experienced team will work with you to assess your mobility needs and recommend the best equipment to enhance your independence and quality of life.

Do you provide installation services for the products you sell?

Our certified technicians offer professional installation for all our products, ensuring they are safely and correctly installed in your home or vehicle.

What is the warranty on your products? 

We offer warranties on all our products, with specific terms depending on the manufacturer. We also provide extended warranty options for added peace of mind.

Can you customize mobility solutions for unique needs?

Absolutely! We specialize in creating customized mobility solutions to meet each client's unique needs, ensuring maximum comfort and accessibility.

What is the process for getting a vehicle lift installed?

Our process includes an initial consultation, selection of the appropriate lift, professional installation, and a final walkthrough to ensure you are comfortable using your new equipment.

Do you offer financing options?

Yes, we offer flexible financing options to make it easier to afford the mobility solutions you need.

Can I see the products before purchasing?

 Yes, we have showrooms where you can see and try out our products, or we can bring demonstration models to your home during a consultation.

What should I do if my equipment stops working?

Contact us immediately if your equipment stops working. We offer emergency repair services to ensure that your mobility is not compromised.

How long does it take to install a stairlift?

The stairlift installation typically takes a few hours, depending on the complexity of the installation and the type of stairlift.

What home modifications do you offer? 

We offer a range of home modifications, including ramps, grab bars, widened doorways, and other accessibility enhancements to make your home safer and more accessible.

Are your technicians certified?

Yes, all our technicians are highly trained and certified to install and repair mobility equipment, ensuring top-notch service and safety.

How do I get started with Warrior Service Company?

Getting started is easy! Contact us via phone, email, or our website to schedule a consultation, and we will guide you through selecting and installing the proper mobility solutions for you.

Still have a question?

This is the text area for this paragraph.

About The Owner

Warrior Service Company LLC was established in 2012 by Alex Presman, a service-connected combat wounded Marine amputee. As a Marine deployed in support of Operation Iraqi Freedom in 2003, Alex was wounded after stepping on a land mine in route to a Baghdad Hospital transporting medical supplies.

The blast caused partial amputation of his left leg and multiple shrapnel damage. After being medically evacuated he was visited by President George W. Bush and awarded a Purple Heart by General Hagee, then Commandant of the Marine Corps. After his rehabilitation process, Presman was fitted with a prosthetic leg and medically retired from the military with the rank of Sergeant.

After studying business management at Pace University and managing a primary care medical practice, Alex founded Warrior Service Company in 2012 with a primary goal of serving fellow Veterans. Since its inception, Warrior Service Company has provided Durable Medical Equipment, Mobility, and Access services to the federal government and commercial customers in different parts of the country. 

"We are committed to serving all individuals with respiratory and/or mobility needs, in the most efficient and cost-effective manner, while providing the best quality service"

We have the ability to ensure your mobility.

About the Company 

Warrior Service Company was founded in 2012 by Alex Presman, a combat wounded Marine amputee. Warrior is a CVE verified Service-Disabled Veteran Owned Small Business (SDVOSB) which provides Home Medical Equipment (HME) and Services.

HME consists of all types of DME, Home Oxygen Services, Sales and Repairs of Complex Rehab Power Mobility Devices to the Department of VA and other Federal Agencies. Warrior has grown to multiple locations across the country and has been awarded 5-year Contracts for providing DME services in VISN 2 and VISN 8. As a seasoned SDVOSB, Warrior has served over 15,000 customers and fulfilled over 20,000 purchase orders since its inception.

We achieve high patient satisfaction rates by having full inventory available and in stock, providing accurate and immediate delivery service. Our highly trained and experienced staff communicates with and updates the clients from the moment the order is received until the item is delivered and installed.

Meet our Leadership Team

Our team

Alex Presman is a service connected combat wounded Marine amputee from Operation Iraqi Freedom in 2003 where he was wounded after stepping on a land mine in route to a Baghdad Hospital transporting medical supplies. 

After being medically evacuated he was visited by President George W. Bush and awarded a Purple Heart by General Hagee, then Commandant of the Marine Corps. 

After his rehabilitation process, Presman was fitted with a prosthetic leg and medically retired from the military with the rank of Sergeant. After studying business management at Pace University and managing a primary care medical practice, Alex founded Warrior Service Company in 2012 with a primary goal of serving fellow Veterans.

Leonel has over 12 years of management experience in the healthcare industry and over 15 years of industry experience. Leonel works closely with Alex Presman in developing and fine-tuning strategies to successfully execute government contracts.

Leonel has hands-on experience and technical knowledge as it relates to delivery, installation, and repair of Respiratory, Home Access, Mobility, and DME. Leonel received his Bachelor’s Degree in Business Administration from Florida International University in 2012.

Renan Furiatti has over 10 years of experience with Engineering and 7 years of experience with Sales. He is a self-driven employee who went from a general assistant to the head of the ramp and access department who has done everything from getting his hands dirty and installing a ramp or two on any given day to handling an entire job with the office procedures from beginning to end. Renan possesses a bachelor's degree in Engineering, a post-graduate degree in Safety Engineering, and an Associates in Business Administration. He has taken the Sales Team by the horns and has provided the home front with a promising future!

Angelica has over 8 years of accounting experience, she oversees Warrior Service Company’s budgeting, revenues, expenses and designs detailed financial project plans for every government contract. 

Angelica received her bachelor’s degree from Florida International University in Health Services Administration in 2016. Angelica is currently attending Nova Southern University to attain a Master in Accounting with a concentration in Taxation.

The curriculum focuses on IRS practice and procedures, Tax Policies, and Operational Auditing.

Peggy De Villers, our director of Human Resources brings a wide range of experience and expertise. She was born and raised in South Africa; She can speak three languages, English, Afrikaans, and some Dutch. Peggy moved to the U.S. in 2012 on a swimming scholarship at the University of West Florida. It was there that she met her husband who is a pilot in the U.S. Navy. She holds a Master's Degree from Rollins College in Human Resources and enjoys improving the lives of employees by helping them succeed in the workplace. She is looking forward to working with and meeting everyone at WSC. Along with being a great help to us, she will also be coaching Team USA in swimming at the Deaflympics in Brazil later this year! We are excited to have her be part of the team."

Kayce has 15 years of experience in Customer Care working with healthcare patients and possesses an Associate’s Degree in Business Administration. Leading the Florida operation with a passion for providing the best customer service and ensure all veterans are given the highest quality of attention. 

She oversees all claims assuring each is handled with the utmost level of patient satisfaction, ensuring all orders are coordinated properly from beginning to end.

Emily first started working with Warrior Service Company in 2018 while visiting the New York branch. Since then, she has worked with multiple territories before being promoted to Texas Production Manager.

Emily now oversees all deliveries, repairs, and installations for VISN 17, which includes Texas and parts of New Mexico and Oklahoma. Emily is completing her Bachelor’s Degree in Health Science at Florida Atlantic University.

Corey obtained a degree in Business Administration from Coahoma Community College where he was also Captain of the Baseball team. After college, he began his career as a Senior Project Manager for a National Retail Maintenance company that serviced every mall in America. 

Corey has been with Warrior Service Company since 2020 and seeks to further his knowledge and skills by helping those who have served within the industry. He takes pride in assuring our veterans, “They have served for us, now it is our turn to serve for them”.